Privacy policy

Effective Date: July 24, 2026

At Orenta Kitchen, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information:

* Full name
* Email address
* Phone number
* Shipping and billing address
* Order details
* Payment information (processed securely by our payment partner)
* Device and browsing information (such as IP address, browser type, cookies, and usage data)

2. How We Use Your Information

We use your information to:

* Process and deliver your orders
* Provide customer support
* Send order confirmations, shipping updates, and service notifications
* Improve our website, products, and customer experience
* Prevent fraud and enhance website security
* Comply with legal and regulatory requirements

3. Payment Security

We do not store your debit card, credit card, UPI PIN, or other sensitive payment details. All online payments are securely processed through Razorpay, our trusted payment partner, using industry-standard security measures.

4. Sharing of Information

We may share your information only with trusted service providers, including:

* Razorpay – Payment Processing
* Delhivery – Shipping and Delivery Services
* Website hosting and technology service providers
* Government or legal authorities when required by applicable law

We do not sell, rent, or trade your personal information to third parties.

5. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You may disable cookies through your browser settings; however, some features of the website may not function properly.

6. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

7. Your Rights

You have the right to:

* Access your personal information
* Request correction of inaccurate information
* Request deletion of your personal information, where permitted by law
* Contact us regarding any privacy-related concerns

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.

9. Changes to This Privacy Policy

Orenta Kitchen reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page with the updated effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Orenta Kitchen

Email: orentasupport@gmail.com